Lowbee Technologies Limited Privacy Policy
Last updated: October 2025
At Lowbee Technologies Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, mobile app, or money transfer services.
By using Lowbee’s Technologies services, you agree to the terms described in this policy.
1. Who We Are
Lowbee Technologies Ltd is a licensed Money Service Business registered in Canada by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC), providing cross-border remittance services.
Our services allow you to send money quickly, safely, and transparently to your loved ones and business partners.
You can contact us at:
info@lowbees.com
Registered Office: 30 11680 Sarcee Trail NW, Calgary, Alberta T3R 0A1
2. Information We Collect
We collect information to provide secure, compliant, and efficient services. The types of data we collect include:
a. Personal information
- Full name
- Date of birth
- Occupation
- Contact details (email, phone, address)
- Identification documents (passport, national ID, driver’s licence)
- Biometrics for Liveness checks
b. Transaction information
- Transaction history and payment details Bank account or wallet
- information Recipient details
c. Technical information
- Device type, IP address, browser type
- Usage data (how you interact with our site/app)
- Cookies and analytics data
3. How We Use Your Information
We use your information to:
- Process and complete your money transfers
- Verify your identity (KYC/AML compliance)
- Prevent fraud, money laundering, and other illegal activity
- Communicate updates about your transactions or account
- Improve our services and user experience
- Meet legal and regulatory requirements in Canada and other jurisdictions.
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your data based on one or more of the following legal grounds:
- Contractual necessity: To perform our service agreement with you.
- Legal obligation: To comply with AML/CFT, CBN, and financial regulations.
- Legitimate interests: To improve security, prevent fraud, and enhance our products.
- Consent: When you choose to receive marketing or optional communications.
5. Data Storage and Transfers
Your data may be stored and processed in Canada or other jurisdictions where Lowbee Technologies Ltd operates.
When transferring data outside Canada), we ensure appropriate safeguards are in place such as Standard Contractual Clauses or equivalent mechanisms to protect your data.
6. How We Protect Your Information
We use industry-standard security measures to protect your data, including:
- End-to-end encryption
- Secure servers and data centers
- Access control and multi-factor authentication
- Regular security audits and compliance checks
We also require our partners (Banking, Compliance, Data, Cloud etc) to maintain equivalent security standards.
7. How Long We Keep Your Information
We retain personal data only for as long as necessary to:
- Fulfil our contractual and legal obligations
- Comply with regulatory record-keeping requirements (e.g., AML/CFT rules)
- Resolve disputes and enforce agreements
Typically, we retain transaction data for at least 5 years as required by financial regulations.
8. Sharing Your Information
We do not sell or rent your data. We may share it only with:
- Regulatory and law enforcement authorities (where legally required)
- Financial & Compliance partners for payout, settlement and to conduct KYC/AML checks
- Technology and service providers under strict confidentiality agreements
All partners are bound by data protection obligations consistent with this policy.
9. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access the data we hold about you
- Request correction or deletion of your data
- Restrict or object to processing
- Request a copy of your data (data portability)
- Request a copy of your data (data portability)
To exercise these rights, contact us at info@lowbees.com.
10. Cookies and Tracking
Our website uses cookies and analytics tools to improve performance and user experience. You can manage cookie preferences through your browser settings at any time.
11. Children’s Privacy
Our services are not directed at children under 18. We do not knowingly collect personal data from minors. If we learn that a child has provided personal data, we will delete it promptly.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated through our website or mobile app, and the “Last updated” date will be revised.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data,
please contact us at:
info@lowbees.com
130 11680 Sarcee Trail NW, Calgary, Alberta. T3R 0A1.
Lowbee Technologies Ltd, Canada
130 11680 Sarcee Trail NW, Calgary, Alberta. T3R 0A1. By using this website, you accept ourTerms of UseandPrivacy Policy
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